Server Merge Announcement 6/6

2024-06-07 11:57:30

Chu Chu~

In order to provide a better interaction gaming environment, Tales of Wind is about to merge some servers on June 7, 2024. Servers that are not included in this time server merge will not be affected.
Since the server merge action may take a little longer, there will be server-merge events on these servers.

Below are the details:

Time:
01:00 - 07:00 June 7, 2024 GMT-5
07:00 - 12:00 June 7, 2024 GMT+1
14:00 - 19:00 June 7, 2024 GMT+8

Servers to be merged:

EST:
EST-219,EST-220
EST-221,EST-222
EST-223,EST-224

EU:
EU-227,EU-228
EU-229,EU-230
EU-231,EU-232

HKT:
HKT-32,HKT-33
HKT-34,HKT-35,HKT-36

[Notice]
1. Characters under level 40 without any recharges made and haven’t logged in for 20 days or longer will be deleted, to optimize data usage for a better gaming environment.
2. In order to avoid any possible data loss, please DO log out manually before maintenance takes place. 
3. Servers will be closed during maintenance; you will not be able to login.
4. Maintenance may be completed before scheduled time or delayed accordingly.
5. Servers might be rolled back to time before maintenance if anything important is wrong afterwards. 
6. Hero League, Ruins Duel, Sky Castle and Eternity Battleground for the cross-servers that the to-be-merged servers are in will be closed during the server merge. Gameplays will be back to normal when server-merge is completed.
7. For any in-game issues please contact Customer Support from in-game settings.

Compensation will be delivered after maintenance.

The Tales of Wind Team

About Us:

NEOCRAFT is a listed dark horse gaming company with market value over 1.5 billion RMB. Being headquartered in Shanghai China, we gather the greatest team to make fun games with heart. Headed by the founder of Blizzard China, EMA builds its elite team with members from Apple, UbiSoft, NetEase, Tencent and other well-known companies such as McKinsey and Coca-Cola. We specialize in strongly interactive, long life-cycle MMOs and multiplayer competitive games. Our new product Ever Adventure has been selected by Tencent Aurora Project and will be launched in the near future.