4/3 Server Merge Announcement

2020-04-01 15:53:16

Chu Chu~


In order to provide a better interaction gaming environment, Tales of Wind is about to merge some servers on April 3, 2020. Servers that are not included in this time server merge will not be affected.
Due to the fact that the server merge action may take a little longer, there will be server-merge events on these servers.


[Notice]
2. Characters under level 10 without any recharges made and haven’t logged in for a month or longer will be deleted, to optimize data usage for a better gaming environment.
3. In order to avoid any possible data loss, please DO log out manually before maintenance takes place. 
4. Servers will be closed during maintenance; you will not be able to login.
5. Maintenance may be completed before scheduled time or delayed accordingly.
6. Servers might be rolled back to time where maintenance happened if anything important is wrong after maintenance. 
7. Hero League, Ruins Duel and Sky Castle events will be closed during the server merge. Gameplays will be back to normal when server merge is completed.
8. For any in-game issues please contact Customer Support from in-game settings.


Below are the details:


Time:
EU server merge
03:00-07:00 GMT+1 April 3, 2020
HKT Server merge
10:30-14:30 GMT+8 April 3, 2020
EST Server merge
01:30-06:00 GMT-5 April 3, 2020


Servers to be merged
For EST:
1. EST-2, EST-5 
2. EST-4, EST-17 
3. EST-19, EST-40, EST-42
4. EST-23, EST-33 
5. EST-49, EST-52, EST-55
6. EST-58, EST-60, EST-62
7. EST-65, EST-68, EST-71, EST-74
8. EST-76, EST-78, EST-81, EST-83
9. EST-85, EST-88 
10. EST-91, EST-93, EST-95
11. EST-98, EST-100 
12. EST-102, EST-104 
13. EST-106, EST-108 
14. EST-109, EST-110, EST-111




For EU:
1. EU-1, EU-2 
2. EU-3, EU-8 
3. EU-17, EU-21 
4. EU-26, EU-33 
5. EU-38, EU-44 
6. EU-47, EU-55, EU-61
7. EU-63, EU-65, EU-67, EU-69
8. EU-71, EU-74, EU-76, EU-78
9. EU-80, EU-82, EU-84, EU-86
10. EU-88, EU-90, EU-92
11. EU-94, EU-96 
12. EU-100, EU-103 
13. EU-105, EU-106, EU-107
14. EU-112, EU-113 
15. EU-114, EU-115




For HKT:
1. HKT-5, HKT-7


Compensation will be delivered after maintenance.


The Tales of Wind Team

About Us:

NEOCRAFT is a listed dark horse gaming company with market value over 1.5 billion RMB. Being headquartered in Shanghai China, we gather the greatest team to make fun games with heart. Headed by the founder of Blizzard China, EMA builds its elite team with members from Apple, UbiSoft, NetEase, Tencent and other well-known companies such as McKinsey and Coca-Cola. We specialize in strongly interactive, long life-cycle MMOs and multiplayer competitive games. Our new product Ever Adventure has been selected by Tencent Aurora Project and will be launched in the near future.